Privacy Policy For TI Channel

 

Introduction

TI Channel is a dedicated Islamic OTT platform offering a diverse range of free and premium content, including Islamic series, talk shows, educational videos, and the Holy Quran.

At TI Channel, we are committed to providing a seamless and secure user experience while upholding the highest standards of privacy and data protection. This Privacy Policy explains how we collect, use, and share personal information when you visit our platform or engage with our content.We respect your privacy and take all necessary measures to protect your personal data. Please review this policy carefully to understand how we handle your information.

1. Registration & User Login

Users can explore and access TI Channel without registration. However, certain features, such as premium membership, rating content, adding content to a wishlist, or liking content, require user authentication.

Login Process

To log in, users must:

• Provide their mobile phone number.
• Receive a One-Time Password (OTP) via SMS.
• Enter the OTP to securely access their account.

Profile Information

Once logged in, users can update their profile details, including:

• Profile picture
• First name & last name
• Email (Gmail)
• Mobile number
• Gender
• Date of birth

2. How We Use Your Information

The information we collect is used to:

• Enhance platform functionality and content.
• Personalize user experiences.
• Communicate updates, new content, or services.
• Respond to user inquiries and support requests.

3. Data Security

We employ industry-standard security measures to protect personal information from unauthorized access, modification, or loss. However, no method of data transmission over the internet or electronic storage is completely secure. Users are encouraged to take necessary precautions to protect their personal data.

4. Sharing of Information

TI Channel does not sell, rent, or share personal information with third parties, except when required for service delivery or as mandated by law.

5. Subscription Plans

TI Channel offers subscription plans to access premium content:

• Basic Plan – 1 Month
• Premium Plan – 6 Months
• Ultimate Plan – 1 Year
• Elite Plan – 2 Years

Secure Payment Processing

Subscription payments are securely processed through SSLCOMMERZ, a trusted payment gateway in Bangladesh. Users also have the option to upgrade their subscription plans at any time.

6. Platform Features

Language Support

TI Channel currently supports two languages:

• Bangla
• English

Users can select their preferred language for a personalized viewing experience.

User Interaction & Content Management

Users can:

• Like and share content on social media.
• Add content to their wishlist.

Profile Management

Users can:

• Update profile information.
• Create and manage multiple profiles under one account.
• View their wishlist and active subscription plans.
• Monitor logged-in devices and remotely log out from other devices.
• Download invoices for their subscription history.

Content Accessibility

Users can:

• Access Popular Programs, Popular Series, and Famous Personalities’ Speeches.
• Mark personalities as Favorites for easy access.
• Watch Live TV and review their watch history.

7. Permissions

For optimal functionality, TI Channel requests the following permissions:

• Internet Access – Required for streaming content as an OTT service.
• Storage Access – Required for uploading and updating profile pictures and downloading invoices.

8. User Rights

Users have the right to:

• Access personal information stored on our platform.
• Request corrections to inaccurate or incomplete information.
• Request deletion of their personal data.

To exercise these rights, users may contact us via the details provided below.

9. Children’s Privacy

TI Channel is designed to provide Islamic content suitable for all age groups, including children. The platform does not feature harmful content, ensuring a safe and family-friendly experience.

10. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices. Any significant updates will be communicated by posting the revised policy on this page.

For any questions or concerns regarding this Privacy Policy, please contact us at:

Email: info@tihd.tv
Phone: +8809647123456
Address: Pallabi, Mirpur-12, Dhaka, Bangladesh.